Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of arbortreeserviceoklahomacity.com and any affiliated site that links to these Terms (the "Website"). Please review them carefully, because they define your rights and responsibilities.
By using the Website, you agree to these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without notice. If you continue using the Website after changes are posted, you accept the revised Terms. The Website is intended for users in the United States and its territories. You also confirm that you are of legal age and otherwise eligible to use it.
Our Privacy Policy explains how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have reviewed the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website operates as an online platform that helps homeowners and consumers submit service requests to independent providers of home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services ourselves.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm that providers comply with laws, permits, or licensing rules.
- Endorse, supervise, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customer leads.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you consent to our handling of your information as described in the Privacy Policy. You also expressly agree to be contacted by us and by Third-Party Providers through:
- Phone calls, including autodialed or prerecorded calls
- Text messages
- Postal mail
Message and data rates may apply. Consent is not a condition of purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is true and accurate.
- We may monitor or record calls for quality, compliance, or training purposes.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other organization, you confirm that you have authority to bind that entity.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. We reserve all rights not expressly granted here.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, disrupt, or overload the Website.
- Harvest user information for unsolicited outreach.
- Misrepresent yourself or provide false information.
- Copy, frame, monitor, modify, or reuse Website content without permission.
- Reverse engineer the Website or bypass its security features.
We may suspend or end your access at any time without advance notice.
6. User Content and Feedback
You may send us content such as messages, reviews, or feedback. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, copy, display, reproduce, distribute, and otherwise handle it.
You represent that:
- You own the content or have permission to use it.
- The content does not violate any law or infringe the rights of others.
We may use feedback for any purpose without any duty to compensate you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided for convenience only. We are not responsible for the content, policies, or practices of those sites. Your use of them is subject to their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for information only and are not binding. If you move forward with a provider, any agreement is strictly between you and that provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to consent in order to buy services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims that arise from or relate to those disputes.
California residents waive Civil Code §1542; comparable waivers apply where allowed in other jurisdictions.
11. Intentional False Information
If you provide false contact details or a false address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including text, graphics, trademarks, and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We do not promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website, or your access to it, at any time. Some provisions continue after termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, special, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater.
Some jurisdictions do not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Violation of these Terms
- Submitted content
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to make the claim
False or misleading claims may create liability.
19. Electronic Communications
You agree to receive communications electronically by email or through Website postings. These electronic communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Any dispute covered by this section will be resolved through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided by written submission.
- No class actions or jury trials are permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Disputes that cannot be arbitrated must be brought in the state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from another country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, and power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found unenforceable, the rest will remain in effect.
Headings are included only for convenience.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties have no rights under these Terms.
28. Contact
If you have questions, contact us at the address listed above.
All rights reserved.
